As a part of its long-term strategy, Greystar is expanding its business model from a primarily B2B focus (on property owners and clients) to a B2C (consumers/renters) strategy. The goal is to build a direct and enduring relationship with current and future renters, including delivering a consistent, sought-after resident experience, providing best-in-class customer engagement channels (e. g. apps, websites, service centers), curating unique customer benefits (e. g., short-stay options, exclusive local & national partners, transfer and seamless moving programs) and offering a first-of-its-kind consumer loyalty and rewards programs. The Managing Director of Loyalty and Rewards will lead the development and implementation of innovative loyalty and rewards strategies, working in ta
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