The Member Service Representative provides enthusiastic, consistent, accurate and timely information/services to all new and existing members. This includes confidentiality and effective communications on all aspects/inquiries about the Cooperative; including knowledge of activities performed in the following departments: billing, metering, collections, engineering, marketing/sales, construction, operations, administration, external, capital credits and warehouse. Responsible to serve members by promoting products and programs and meeting the member’s needs for efficient energy use in the home. To have a sound, working knowledge of policy systems and cooperative policies ensuring the forward movement towards the vision and strategic plan of the Cooperative. At MVEC we are a Team!