Posted: 27-Mar-25
Location: Plymouth, New Hampshire
Type: Full Time
Salary: $209,841.57-241,965.01
Salary Details:
Required Education:
Internal Number: 2025-13
Position Summary:
Reporting to the CEO, the Vice President of Broadband provides leadership, strategy, and management to build a world class, gigabit Fiber-to-the-Home (FTTH) network. The Vice President will serve as the NH Broadband’s team leader while also effectively working with the community, local/state officials, vendors, and contractors. This position is responsible for meeting project deadlines while ensuring subscriber satisfaction and profitability.
Responsibilities and Essential Functions:
- Manages and directs operations and activities of NHEC’s FTTH subsidiary, NH Broadband, including hiring and managing employees, preparing reports, budgeting, reviewing, and executing vendor contracts, maintaining public relations, marketing services, and managing assets.
- Research new and emerging technologies to further the goals of the company.
- Evaluates new business and expansion opportunities and recommends new services. Executes plans to expand service offerings and areas for expansion.
- Plans, directs, and oversees all lines of broadband business to ensure profitability and subscriber satisfaction.?
- Operates and maintains the FTTH network within the financial projections and approved budget. If modifications are required, develops budget/plan amendments with financial analysis for CEO.
- Establishes and implements goals within guidelines established by the CEO.
- Ensures operations comply with applicable federal, state, and local regulations. Also ensures compliance with grant, loan, and other funding covenants and requirements.
- Represents the company with regulatory agencies, legislative bodies, and industry associations.
- Promotes and maintains a safe working environment and observes all safety rules.?
- Maintains positive and productive relations with vendors, contractors, subscribers, customers, and the general public in carrying out the responsibilities of the position.
- Works proactively with consultants as required, ensuring the success of the FTTH deployment and ongoing operations.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Required Education and Experience:
- A bachelor’s degree in engineering, computer science, business administration, finance, or related field required.
- 10 years of management/supervisory experience.
- Experience marketing internet and telecommunications services; developing and managing business partner relationships; developing and leading a high-performing team in a positive work environment and working with and understanding fiber plant construction methods and processes.
- Advanced knowledge of market offerings, product pricing, networking technologies, VoIP, and fiber technologies.
- Consideration will be given to those with exemplary experience and successful performance in business management roles and fields outside of telecommunications if the candidate demonstrates creative problem-solving, critical thinking skills, and leadership abilities.
- Knowledgeable about budgeting, general accounting, fiscal management practices, and business operating systems. A thorough understanding of financial principles; be able to evaluate fiscal and financial information and achieve positive financial results.
- A successful project manager, able to work effectively with multiple parties (contractors, employees, community members, vendors).
- “Leading by example” with the ability to balance multiple priorities and competing interests is also critical to this role.
- Must work well as a team player while also serving in a leadership role.
- Must be able to present and communicate effectively with NHEC Board of Directors.
- Consistently utilize interpersonal skills with staff, customers, contractors, and the general public.
- Exhibit critical thinking and problem-solving, a high degree of accuracy with attention to detail.
- Must be effective in dealing with human/public relations in various business circumstances, this includes strong negotiation and conflict resolution skills.
Preferred Education and Experience:
- Demonstrated ability to manage and direct an FTTH organization, including but not limited to establishing and implementing policies, procedures, organizational structures, staffing, processes, and management reporting and controls.
- Management/supervisory experience in Telecommunications Field Operations, Fiber Construction, Project Management, Geographic Information Systems (GIS), Outside Plant, and Internet Service Provider (ISP) operations.
All NHEC Staff:
Embody NHEC core values and encourage others to do so as well.
- Emergency Restoration
- Assistance with restoration efforts is required of all employees.
- Employees will be assigned functions to support storm restoration and for some employees that may be different from their normal duties.
- Such assistance may require working nights, weekends and holidays which may involve considerable extra hours.
- In order to meet this working condition, all employees are required to provide a personal phone number where they may be reached after hours. This number will only be used for internal purposes.
- Safety
- Safety shall be an integral part of every employee’s job and includes being proactively aware of potential hazards not only to themselves but also their co-workers and general public.
- Safety is at the forefront of everything we do at NHEC, therefore becoming ingrained within our culture. NHEC is committed to the safety of our employee’s, members, and general public.
- Professional Development
- Take proactive steps towards personal and professional growth, seeking out opportunities for skill enhancement and staying abreast of industry trends.
Working Conditions:
Normal office conditions, overtime may be required. Positions eligible for a hybrid work schedule will be dependent upon management approval & workload, however on-site office work in the Plymouth, NH area will be required.??
Will be required to work long hours on occasions, especially during major system outages. Limited travel required in the performance of work responsibilities and representing NHEC at various professional and association meetings.
ADA physical and environmental factors.
- Prolonged sitting or standing,
- Member facing
Additional Information
Review of applications will begin April 4, 2025, and will continue until the position has been filled, or otherwise closed. Please be prepared to provide a resume and cover letter to complete your application. Any application not containing a resume and cover letter will be considered incomplete.
Compensation:
NHEC views compensation in a holistic and transparent manner. We are committed to providing our employees with work-life integration, generous time off, comprehensive health and retirement benefits, and additional programs that enhance our employees and members lives.
The targeted salary range for this position is $209,841.57-241,965.01 with anticipated pay for new hires between the entry and midpoint of this range and could vary above and below the listed range. Pay is based on non-discriminatory factors including but not limited to work experience, education, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of NHEC’s total compensation package for employees.
The Organization:
Headquartered in Plymouth, New Hampshire, NHEC is the largest member-owned electric cooperative in New England, providing electric utility service to consumers and businesses in 115 communities throughout New Hampshire. There are 220+ employees serving our members, which is at the heart of everything we do and every decision we make, and our mission is to provide our members access to affordable, reliable electric service options that support and simplify their lives. The electric utility industry is currently undergoing enormous change as consumers look for new ways to manage energy costs through renewable energy, distributed energy resources such as solar arrays and battery storage, energy efficiency, electric vehicles, and energy-related apps on smart devices.
There is much to be proud of in our existing organization, and a genuine enthusiasm for what the future holds. It is an environment in which individual leadership and initiative are highly valued and encouraged, and success is viewed as a shared accomplishment to be celebrated by all. Ensuring our members have the energy they need, the information they want, and a partner they can trust is what makes us difference. We invite you to learn more about the impact you can have by exploring our website at www.nhec.com.
EEO Statement:
It is NHEC’s policy to provide equal employment opportunities for all applicants and employees. NHEC does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, veteran status, military service, marital status, sexual orientation, gender identity or expression, genetic information or any other status protected by applicable law.
NHEC will make reasonable accommodations for qualified applicants and employees with disabilities.
FLSA Classification: Exempt
Job Classification: People Leader
Safety Sensitive: Yes
Pay Grade: 21