KEY RESPONSIBILITIES

Program/Operations:

Establish risk management policies and guidelines that are written, implemented, trained and updated. Coordinates and documents emergency action plans for natural disasters, drowning, heart attack, diving injury, etc., as appropriate. Initiate, organize and manage a robust aquatics program in conjunction with other programmers within the recreation program on campus. Ensures that staff enforces rules of conduct and safety in an impartial and effective manner. Sets up and maintains regulations and conditions conducive to maximum sanitation and a wholesome environment for the swimming program. Inventories and evaluates pool equipment quarterly (include rescue, safety/first aid, activity and events). Researches, selects and purchases pool equipment and pool chemicals. Establishes future estimated pool equipment/maintenance needs. Responsible for all risk management related duties pertinent to aquatic program participants and staff to include appropriate training and establishment of policies and procedures to reduce general liability and enhance overall safety. Keeps up to date on changing federal, state, and local laws regarding aquatic facilities and emergency response. Serves as the primary point of contact for all aquatics related suggestions and complaints, works with students, faculty, staff, and community members to resolve those issues. Works within the approved annual budget. Oversees operational expenditures and consults with supervisor on all major expenses, planned or unplanned, relating to the operation and maintenance of the aquatic facilities. Prepares monthly management reports to senior department management staff for patron usage numbers, energy program results, memberships and staff payroll totals, etc. Prepares expense & revenue reports for analysis and makes recommendations for departmental cost savings.

Staff Training, Development and Supervision:

Recruits, hires, supervises, assigns duties, mentors, initiates disciplinary actions, resolves complaints/ grievances and conducts performance evaluations for all lifeguards, swim instructors, and student staff on a daily basis. Responsible for record keeping and biweekly submission of accurate time sheets for student and professional staff payrolls. Creates, encourages and supports professional development opportunities for all Aquatics staff. Provides professional association involvement, training programs and individual mentoring. Develops and maintains staff operations manuals. Conducts regular staff meetings with student staff and professional staff. Promotes unity and leadership among staff through staff development functions, training, etc. Oversees quality of operations by conducting regular evaluations of Aquatics and Safety staff.

Facility Management:

Creates program policies and procedures for swimming pool maintenance/upkeep guidelines and pool chemical testing. Enforces cleanliness of the facilities, in a manner consistent with University and state regulations. Works with staff to maintain daily and or weekly checklists; coordinates & works with maintenance when problems arise. Develop awareness in formal and informal inspection of equipment conditions and needs, report needs to supervisor. Ensures compliance with all Federal, State & County regulations. Oversees and manages day to day pool preventative maintenance for the aquatics complex. Manages facility use schedules for aquatics center using EMS software. Works with Athletic Event Operations Manager to coordinate special events in the aquatics center. Makes recommendations for facilities improvements.

EDUCATION and REQUIREMENTS

• Bachelor's degree in related area from an accredited institution.
• Masters degree in related field from an accredited institution. (Preferred)
• 2 years management experience.
• 2 years in professional aquatics management.
• Red Cross Lifeguard Instructor Certification 
• Standard First Aid Instructor Certification 
• Lifeguard Certification 
• California Title 22 Instructor Certification (must be obtained within 3 months of hire) 
• Certified Pool Operator or Aquatic Facility Operator Certification (obtain within 3 months of hire) 
• Water Safety Instructor 
• Water Safety Instructor Trainer and Lifeguard Instructor Trainer (obtain within 3 months of hire).

CRITICAL KNOWLEDGE AND SKILLS

• Demonstrates advanced client service leadership, entrepreneurial spirit and creative thinking skills to resolve non-standard issues.
• Excellent verbal and written communication skills in the English language. Demonstrated ability to incorporate key program information for inclusion in web-based and other marketing materials.
• Advanced proficiency in the use of computer applications relevant to job duties. 
• Advanced knowledge of campus policies and procedures. 
• Advanced knowledge of program activity and best practices. Demonstrated ability to analyze and improve programs and processes as needed.
• Skills to deliver highly effective service orientation, program management, and make sound judgments decisions; able to use critical thinking skills to develop original and creative problem solving ideas in a varied and challenging environment.
• Strong leadership and interpersonal skills and the ability to work effectively across the organization.
• Experience with Fusion, Activenet or Class software or equal.
• Strong knowledge of program activity and industry best practices.

Background Check

Background check required.