The Education Manager (EM) reports to the Director of Meetings and Education.  The EM will assist the Education Department in the successful planning and execution of all IAVM education, learning, and content components. The EM will organize and maintain the basic Education Department‘s team operations.

The EM will embrace the challenge of driving the development strategy behind end user professional development programs and actively participate in the strategic direction of the Education Department that aligns to the overall IAVM business plan.

Primary Duties and Responsibilities:

• Design programs and recruit speakers for live events and online learning as assigned.
• Write session descriptions, speaker introductions, scripts and review presentations for all educational offerings.
• Oversee speaker management to ensure exceptional presentations and attendee experience for IAVM participants, including speaker contracts, concise communication throughout the planning process, and post event follow up to include participant evaluation details.
• Work with speakers on audiovisual needs and collaborate with meetings team on stage setup and requirements.
• Manage the administration of webinars, including managing schedules, invitations, rehearsals, day-of hosting, sponsorship fulfillment and ensuring the webcast is supported with regards to technology needs.
• Manage all process of online learning content and micro-credentials from concept to launch and monitor for regular updates and relevancy.
• Analyze evaluation data from assigned meetings, membership data, and relevant IAVM committees to continually assess program quality and presentation effectiveness to inform future programming efforts.
• Ensure conference content is sufficient to satisfy IAVM certification program needs and any relevant CEUs based on assigned meetings.
• Collaborate with the meetings team on agenda development and event planning.
• May provide in-person support for and participate in special projects or events when necessary.
• Act as staff liaison to assigned management committees
• Performs other administrative or special duties, as required.

Special Characteristics and Abilities:

• A strong team-player, with an understanding of how decisions towards Education Department goals affect other departments and staff.
• Ability to demonstrate the understanding of the Association Education industry as a professional through appearance and attitude.
• Ability to effectively coordinate the goals and activities of the Association.
• Ability to maintain exceptionally well-organized and transparent work environment
• Ability to meet deadlines, work long hours on rare occasions, and handle deadline-related pressure.
• Ability to multi-task with minor supervision.
• Ability to prioritize effectively.
• Creative thinker
• Dependable and punctual
• Excellent communication skills both oral and written.
• Excellent computer software skills.
• Excellent customer service attitude.
• Excellent organizational skills, with an innovation mindset geared to increasing process efficiency
• High Energy – The physical demands of this position requires one to frequently walk briskly, stand for long periods of time, stoop, crouch, kneel, and lift objects up to 25 pounds.
• Highly detail-oriented
• Professional attitude, dress and demeanor.
• Self-starter
• Have a clear understanding of the importance of the volunteer role in an association, while also understanding the difference between the volunteer roles versus staff roles in project management.

EXPERIENCE

• Working knowledge of adult education with three or more years' experience.
• Two or more years' experience in customer service.
• Two or more years' working with volunteers preferred.

KNOWLEDGE

• Computer and software knowledge, including a proficiency in Microsoft Office Suite and Adobe Acrobat.
• Knowledge of curriculum design, adult continuing education theory and program evaluation techniques.
• Bachelor's degree in related field.
• Knowledge of venue management or ability to learn content of the field

About International Association of Venue Managers

The International Association of Venue Managers, Inc. is an organization committed to the professional operation of amphitheaters, arenas, auditoriums, convention centers/exhibit halls, performing arts venues, race tracks, stadiums and university complexes. IAVM provides leadership development, education and research, life safety and security training, networking, and resources for the industry.

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