Responsibilities As part of the Account Services team, the Account Representative is responsible for developing and maintaining the relationship with IGT's Instant Ticket Customers. This position communicates Customer needs and changes to internal departments, and vice versa, as part of the game development process. The Account Representative manages the full cycle, Customer facing experience for the instant ticket game production. * Customer Relationship & Project Management o Build and maintain relationship and communication with the IGT Instant Ticket Customer and internal stakeholders o Develop expertise in instant ticket game play strategy and offer recommendations and solutions to the Customer during the game developm