Basic Function and Scope of Responsibilities:

The Associate Director serves as a team leader within the Center of Student Success & Coaching and provides oversight to areas under Academic & Career Success, Student Involvement, and/or Residence Life & Community Standards. Reporting to the Director, the Associate Director ensures delivery of essential services and programing to ensure student retention, persistence and degree completion. The Associate Director is responsible for execution of programming to engage students and create a vibrant campus life. The Associate Director will work as a member of the leadership team within the Center of Student Success & Coaching and will oversee all operations, services and will assist leadership with strategic planning.  

Principal Responsibilities:

• Overall management of the daily operations of the Center of Student Success & Coaching, including serving on the departmental leadership team to ensure successful execution of academic and career success, student engagement, residence life and community standards, student programming, LIU Cares, and/or other key student affairs functions
• Supervise and mentor a team of professional staff members including establishing goals and fostering professional development opportunities, monitor goals for team and meet recruitment and retention goals
• Hold regular team meetings and staff one-on-one meetings
• Facilitate, participate and oversee training/development programs for professional staff
• Serve as primary advisor and success coach for working caseload of students as needed
• Collaborate with various offices to support recruitment and retention efforts and events

• Support the student experience through the LIU four-year model from pre-enrollment through graduation
• Assist in pre-enrollment, admissions, orientation, campus, and career activities reinforcing the importance of a collective, integrated college experience geared toward academic and career success

• Prepare students for their transition to the college, and integrate new students into the intellectual, cultural, and social life of the University
• Plan and execute campus programming, including but not limited to campus engagement, student involvement, career success and academic success
• Ensure accurate academic advisement to each student, specifically through the progression of the initial registration upon acceptance to major/degree selection as it pertains to career interests and pursuits
• Interpret career assessment instruments and provide career resources/advisement, developing a timely career track congruent with students’ academic pursuits
• Assess need for and provide override/approval access to financial aid, academic advising and other pertinent campus functions
• Attend meetings, participate in campus-wide committees, and assist with annual projects and events assigned
• Coordinate with counterpart(s) on other campuses to ensure a streamlined and uniform LIU student experience
• Other duties as assigned by the Director of Student Success & Coaching

Principal responsibilities include execution of the functions under one or more of the following areas: Academic & Career Success, Student Involvement, Residence Life & Community Standards.

Associate Director Area Specializations: First & Second Year Student Success

1. Leads the advancement of student success, retention, and persistence goals by utilizing best-practices and current research related to student success
2. Ensures students’ progression toward their educational goal is monitored and that success coaches utilizes various strategies/tools to address academic persistence, engagement and completion
3. Facilitate academic workshop series including the topics of time management, notetaking, self-registration tutorials, and other programming to promote academic success of students
4. Coordinates and supports the First-Year Experience including planning and executing New Student Orientation and Convocation
5. Support all functions of Career Success for the LIU community in accordance with the NACE Standards
6. Guides and advises students through study abroad options through LIU Global or faculty-led study abroad opportunities
7. Coordinate and support the Legacy Campaign in conjunction with SGA class representatives for first and second year class gift

Associate Director Area Specializations: Third & Fourth Year Student Success

1. Leads the advancement of student success, retention, and persistence goals by utilizing best-practices and current research related to student success
2. Ensures students’ progression toward their educational goal is monitored and that success coaches utilizes various strategies/tools to address academic persistence, engagement and completion
3. Facilitate academic workshop series including the topics of time management, notetaking, self-registration tutorials, and other programming to promote academic success of students
4. Support all functions of Career Success for the LIU community in accordance with the NACE Standards
5. Assist with the monitoring and tracking of LIU Handshake including student profile completion, resume competition, internship placement and student employment outcomes
6. Execute campus wide career support/success workshops, programs and events.  Plan, facilitate and execute student employment initiatives including on campus employment fair and career/internship expos
7. Work collaboratively with the Alumni and Employer Relations Office
8. Guides and advises students through study abroad options through LIU Global or faculty-led study abroad opportunities
9. Coordinate and support the Legacy Campaign in conjunction with SGA class representatives for third year and senior class gift

Associate Director Area Specializations: Graduate & International Student Success

1. Leads the advancement of student success, retention, and persistence goals by utilizing best-practices and current research related to student success
2. Ensures students’ progression toward their educational goal is monitored and that success coaches utilizes various strategies/tools to address academic persistence, engagement and completion
3. Facilitate academic workshop series including the topics of time management, notetaking, self-registration tutorials, and other programming to promote academic success of students
4. Support all functions of Career Success for the LIU community in accordance with the NACE Standards
5. Ensures academic and personal support to international students including overlooking compliance with immigration procedures, SEVIS and all needed support

Associate Director Area Specializations: Residence Life

1. Plan and execute a marketing plan for student on campus housing selection
2. Assist with all functions of LIU Housing operation accordance with the ACUHO-I
3. Manage all residence hall facilities upgrades, repairs and renovation planning
4. Develops and revises residence hall policies and procedures
5. Ensures robust programming within the residence halls throughout the week and weekends
6. Advises and supports the growth of Residence Hall Association (RHA) 
7. Support efforts for enrollment and marketing of Learning Communities
8. Assist with campus efforts to comply with immunizations regulations meeting Public Health Law compliance
9. Recruit, train and hire a cohort of student leaders to serve as orientation leaders, resident assistants and student workers

Associate Director Area Specializations: Campus Life

1. Develop campus-wide programming, traditions and initiatives that enhance a vibrant campus life experience for all students, both residing on-campus and commuting.
2. Provide leadership to LIU Cares, the University-wide service initiative by creating opportunities on-campus and in the community.
3. Facilitate the student leadership program and manage student organizations including Clubs & Orgs and Fraternity & Sorority Life
4. Coordinate the Legacy Campaign in conjunction with Student Government Association (SGA) in giving a class gift
5. Support the growth and development of the E-sports program including managing inventory of recreational and sports league equipment, ensuring they are sufficient for program needs
6. Develop and execute new student orientation programs and all welcome week programming
7. Create, design and execute marketing material for all campus events
8. Recruit, train and hire a cohort of student leaders to serve as orientation leaders, resident assistants and student workers
9. Provide weekend and evening coverage of student life and student organization programs

Education Requirements:

Master’s Degree Required

Training, Skills, Knowledge, Experience:

• At least 2-4 years of progressively professional experience in higher education, student affairs; sound judgment and decision-making skills.
• Proven track record of success managing co-curricular activities and/or academic support services.
• Appreciation for cultural differences and global values.
• Excellent written and spoken communication skills.
• Facility with database management systems.
• High energy and enthusiasm to work with students and propel them toward success

Working Conditions:              

• Flexible hours, including weekends and evenings, are required to execute the position’s role responsibly.
• Occasional travel to/from other LIU campuses for the facilitation of trainings, meetings and other university functions.

Materials & Equipment:

• Computer, fax machine, copier, phone.  

Long Island University is an Affirmative Action /Equal Opportunity Employer

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